Ambern
SELECTED WORK / INTERACTIVE PORTFOLIO

AI Chatbots for
Small Businesses.

Better first conversations.
Built around the way your business works.

Try the three demos ↗
THREE FICTIONAL BUSINESSES. ONE SHARED ENGINE.
A BETTER FIRST RESPONSE01—03
“Can you help me get started?”
✳
One assistant.The right next step.
AnswerQualifyConnect

Thoughtful conversations. Clear boundaries.

THE OPPORTUNITY

Small teams can’t be everywhere.
A useful first response can be.

Enquiries arrive while teams are on a job, with a patient, or away from the desk. Ambern built one configurable assistant engine to answer routine questions and collect the details a person needs next.

01 / EXPLORE THE EXPERIENCE

Three businesses.
Three ways to start.

Working demonstrations, built for exploration.
Choose a business and use fictional details.

DENTAL CARE01

BrightSmile Dental

Everyday questions, a warmer welcome, and a clear path to an appointment request.

Service FAQs / Appointment requests
Try the demo ↗
REAL ESTATE02

Harbor Homes

Turn buying and renting preferences into a useful conversation with a broker.

Lead qualification / Broker handoff
Try the demo ↗
HOME SERVICES03

FixRight Home Services

Understand the problem, collect the essentials, and help customers take the next step.

Quote requests / Service triage
Try the demo ↗
02 / BUILT TO BE REUSED

One engine.
A considered next step.

Each business has its own knowledge, qualification fields, and visual identity. The same validated conversation flow connects them all.

Customer messageRouterSpecialistValidate + confirm
01

Router

Identifies the intent and selects the next specialist.

02

FAQ

Answers from the active business’s knowledge base and admits uncertainty.

03

Lead qualification

Collects one detail at a time, then asks you to review.

04

Booking

Collects a service, date, and period for a simulated request.

05

Human handoff

Records a confirmed request for a person; no live transfer occurs.

Next.jsTypeScriptTailwind CSSOpenRouter · server-sideDrizzle / PostgreSQLVitestPlaywright
03 / TRUST BY DESIGN

Useful, with boundaries.

API credentials stay on the server. Requests and structured responses are validated, messages are rate limited, and each business uses a separate knowledge base.

Lead and booking details require confirmation. Demo records expire within 24 hours; the interface keeps history only for the current page session. Please enter fictional information only.

WHAT THIS DEMO DOESN’T DO

A demonstration, not a deployment.

No real appointment, property availability, price quote, or human contact is arranged. Calendar, CRM, email, and WhatsApp integrations require a separate implementation.

Without an API key, replies are deterministic and clearly labelled as scripted. Dental answers are administrative only. No medical diagnosis or prescription is offered.

04 / VERIFICATION

Explore the working product.

The live demos above are the source of truth for the interaction. Automated verification covers conversation routing, knowledge isolation, confirmation flows, input protection, provider failures, mobile layouts, and accessibility. Execution results are recorded in the project’s delivery report.

Screenshots are added after browser verification; no mockup is presented as a product capture.

HAVE A SIMILAR WORKFLOW?

Make your first response
a better one.

Contact Ambern through the channel where you found this portfolio. Share your business type, common enquiries, and the tools your team uses.